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Refund Policy

Eligible Refunds
Allowed only for:

  • Wrong or missing items

  • Spoiled/damaged product (proof required within 2 hours of delivery)

 

Not eligible for refunds:

  • Change of mind

  • Improper storage after delivery

  • Missed or rejected delivery

 

How to Request
Contact us with order ID and issue details + photos/video.

 

Refund Method
Processed within 5–7 business days to original payment method or via store credit.

 

Order Cancellation
Allowed within 30 minutes of order. No cancellation after dispatch.

 

Dispute Resolution
We aim to resolve issues quickly. Escalation available if needed.

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